What you control
Control the managed browser path for work tools: routing mode, work domains, allowed egress region, domain/category policy, traffic limits, active sessions, and admin revoke.
Support & Ops
Controlled browsing that does not break the rest of the desk
Support and ops teams live in SaaS and web tools all day. A device-wide VPN can drop calls, disrupt banking sessions, or interfere with local tools.
What stays outside
Softphones, calls, banking sessions, local apps, and non-browser traffic stay outside the proxy path.
Proof points
Backed by implementation
- Chrome-scoped route for SaaS and web tools.
- Calls and non-browser traffic stay outside the proxy path.
- Domain/category policy applies before egress.
- Admins can revoke active sessions.
- Session and admin events are recorded for review.
FAQ
Will this affect softphones or calls?
BusinessProxy manages the Chrome proxy path. Softphones, calls, local tools, and non-browser traffic stay outside the proxy route.
Can admins shut off a support user's session?
Yes. Admins can revoke active sessions from the account, and session credentials are short-lived by default.
Does this protect every app on the workstation?
No. BusinessProxy is scoped to the managed browser path. It does not replace endpoint security, MDM, or controls for non-browser applications.
Related use cases